Privacy Policy
Last updated: September 17, 2026
Fairway ("we", "us") helps you plan golf practice, keep a range journal, review swing videos. This policy describes the information these features use and the choices you have.
What we collect
- Account information: your account identifier, sign-in provider, and the name and email address you provide through email sign-in or Sign in with Apple. Fairway also uses a temporary anonymous account during initial setup.
- Golf profile and practice information: onboarding answers, goals, handicap entries, handedness, preferences, clubs, carry distances, practice plans, sessions, shot results, and saved notes.
- Photos, videos, and motion data: media you record or upload, thumbnails, and body keypoints and swing measurements derived from your videos.
- Voice and coaching content: voice notes submitted for transcription, their transcripts, messages to the AI coach, and live coaching audio and video. We store call transcripts, selected camera frames, and coaching notes to support coaching and session history.
- Purchase information: subscription product and transaction identifiers, purchase and renewal dates, subscription status, currency, price, introductory offers, and App Store storefront. Apple handles payment details; Fairway does not receive your payment card number.
- Usage and technical information: feature and paywall events, purchase and referral attribution, processing status, errors, and performance measurements. If you enable notifications, we also store notification preferences and a device push token.
- Support information: the contact details and content you send when you ask us for help.
How we use it
- To sign you in, save your practice history and media, and make your account available across sessions and devices.
- To personalize practice plans, organize your notes, analyze swings, provide comparisons, and deliver AI coaching.
- To verify subscriptions and restore purchases, show available App Store offers, and provide notifications you enable.
- To understand how features and offers are used, measure creator referrals, troubleshoot problems, improve reliability, and respond to support requests.
Service providers and AI processing
Information is associated with your Fairway account where needed to provide these features. We share relevant information with providers that operate the service:
- Google Firebase and Google Cloud for authentication and uploaded swing video storage.
- Convex for app data, uploaded files, subscriptions and usage records, and backend processing.
- Modal and Google Gemini for swing processing, analysis, and AI coaching.
- ElevenLabs for voice-note transcription and OpenAI for processing practice notes and voice instructions.
- LiveKit and Google Gemini for live coaching calls. Audio and camera content you share during a call are transmitted to these services.
- Apple for sign-in, purchases, and subscription verification, and Expo and Apple for notification delivery when enabled.
Voice-note audio is uploaded for transcription and scheduled for removal after processing. Failed recordings may be kept temporarily for retry. Transcripts and notes you save remain part of your practice history. Providers process information under their applicable terms and privacy practices.
We do not sell your personal information.
Data retention & deletion
We retain account information, practice history, media, and related records to provide the service. In Fairway, open You → Account details → Delete account to start permanent deletion of your account, stored practice history, notes, and uploaded media. Contact support if you cannot access your account or need help with a deletion request.
Some records may need to be retained for legal, security, payment, or fraud-prevention purposes. Apple maintains its own purchase records. Deleting your Fairway account does not cancel an Apple subscription. Manage or cancel it in your iPhone's Settings → your name → Subscriptions.
Your permissions and choices
You choose whether to record or upload media, submit a voice note, or start a live coaching call. Manage camera, microphone, photo-library, and notification permissions in your device settings. You can turn the camera and microphone off during a coaching call.
AI coaching supports golf practice. It is not medical advice or a guarantee of performance.
Contact
Questions or deletion requests: support@henesys.co